About the role
Are you an experienced and decisive leader in Housekeeping who consistently puts quality and guest experience first? Do you know how to motivate teams, optimize processes, and maintain high hygiene and service standards? Then we are looking for you!
As Housekeeping Manager, you are responsible for the daily operational management of the entire Housekeeping department within the resort, leading a team of approximately 40 employees and 5 supervisors. You ensure efficient staff planning, safeguard the quality of cleaning and service processes, and create a clean, safe, and welcoming environment for both guests and employees
With your strong leadership skills, attention to detail, and focus on continuous improvement, you play a key role in delivering a consistent guest experience and supporting the ongoing professionalization of our Housekeeping operations.
This is a full-time position (40 hours per week), starting in July. An earlier start date is preferred for training and onboarding.
About Delfins
Delfins Beach Resort Bonaire is one of the leading resorts on Bonaire, beautifully located by the sea and known for its high-quality facilities, excellent service, and award-winning restaurant Brass Boer. As part of the Tapestry Collection by Hilton, we are connected to an international network of distinctive hotels while maintaining the unique character and identity of Delfins.
We welcome our guests with open arms and invite them to experience our resort and the island in all its facets. Our culture is defined by a relaxed atmosphere, personal attention, and a strong commitment to quality.
Our motto is: Let’s create sparkles – every day.
About the role
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Lead and manage Housekeeping supervisors and indirectly oversee the full Housekeeping team, including Housekeepers, Housemen, and Laundry staff.
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Organize and coordinate daily housekeeping operations to ensure a clean, safe, and welcoming environment for guests and employees.
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Develop and manage staff schedules based on occupancy levels and operational priorities to ensure efficient workforce deployment.
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Monitor and safeguard housekeeping, hygiene, safety, and service standards through regular inspections and quality checks.
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Prepare departmental plans, manage budgets, and monitor productivity, costs, and operational performance.
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Analyze operational and financial results and implement improvements to enhance efficiency and service quality.
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Oversee procurement of housekeeping materials, guest supplies, linen, and external services, ensuring effective stock control and supplier performance.
Who are you?
You are an experienced and results-driven manager with a passion for hospitality and quality.
You are able to connect people, optimize processes, and feel comfortable working in an international and dynamic environment.
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You have 3-5 years of experience in a managerial position within Housekeeping.
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You know how to effectively optimize and implement work processes.
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You have a guest-oriented attitude and an eye for quality.
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You communicate clearly and know how to lead people in a connecting way.
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You have an affinity for working in an international environment.
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Experience working for a brand such as Hilton is an advantage.
Languages
Spanish and English: required
Papiamentu and Dutch: a plus
Availability
Willing to work a fixed schedule from Tuesday to Saturday
What do we offer?
At Delfins, we believe that taking care of our guests starts with taking care of our team members. That is why we offer a supportive and professional work environment where your well-being and development are just as important as delivering excellent service to our guests.
You will become part of an internationally recognized hospitality organization through our connection with Hilton. This offers access to a global network of training programs, development opportunities, and career paths, as well as attractive discounts on hotel stays within the Hilton portfolio worldwide.
We also offer a range of attractive secondary employment benefits designed to support both your professional and personal life. These include participation in a savings plan, various discounts with partner organizations and staff benefits such as 20 vacation days per year. An annual bonus may be awarded upon meeting KPIs.
Relocation support is available for candidates hired from outside Bonaire, including a relocation allowance and temporary housing for up to three months.
Apply now!
Would you like to work in a place that feels like a vacation, while growing professionally in a high-quality hospitality environment? We would love to meet you.
Please send your motivation letter and resume to: werk@delfinsbeachresort.com.
Would you like to learn more about this position first? Our HR Advisors will be happy to tell you more.
